Privacy
Policy

Who is responsible for your data

The data controller responsible for the processing of your personal data on this website is:

This privacy policy applies to the website skippermethod.com, operated by Scaling Crew OÜ.

What personal data we process

We collect personal data only when you actively provide it to us. We do not use tracking cookies, advertising networks, or behavioural analytics tools.

We collect the following data through two channels:

Contact form (skippermethod.com)

• Name — to address you personally
• Email address — to respond to your enquiry
• Team challenge — to understand your context before a call

Call booking (via Cal.com)

• Name — to identify you in the booking
• Email address — to send booking confirmation and reminders
• Appointment date and time — to schedule the call

Why we are allowed to process your data

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Article 6(1)(b) GDPR — Performance of a contract: Processing your contact form submission and booking data is necessary to respond to your enquiry and arrange a consultation call.
• Article 6(1)(f) GDPR — Legitimate interests: We have a legitimate interest in maintaining records of enquiries for the purpose of following up on potential business relationships.

Purpose of processing

Your data is used exclusively for the following purposes:

• To respond to your message personally
• To schedule and manage a consultation call
• To send you relevant information about The Skipper Method retreat if you have requested it

We do not use your data for automated decision-making, profiling, or marketing without your explicit consent. We do not sell or share your data with third parties for commercial purposes.

Tools and processors we use

To operate this website and process your enquiries, we use the following third-party services. Each acts as a data processor under a data processing agreement:

• Supabase (supabase.com) — Stores contact form submissions securely. Data is hosted on EU-based servers. Privacy policy
• Cal.com (cal.com) — Manages call bookings and sends confirmation emails. Privacy policy
• Make.com (make.com) — Automation platform used to forward contact form notifications internally. Privacy policy
• GitHub Pages (github.com) — Hosts this website. GitHub may log standard web server data (IP addresses, browser type) for security purposes. Privacy policy
• Cloudflare (cloudflare.com) — Provides DNS and security services for this domain. Privacy policy

How long we keep your data

• Contact form data — retained for 12 months from submission, then deleted from our database unless an active business relationship has been established
• Booking data — retained for 12 months from the date of the call, in accordance with Cal.com's standard retention policy

You may request deletion of your data at any time. See Section 08 for your rights.

Where your data is processed

Scaling Crew OÜ is registered in Estonia, a member state of the European Union. All data processing takes place within the EU/EEA or with third-party processors who maintain adequate data protection standards in accordance with GDPR Chapter V.

Where third-party services process data outside the EU, we rely on Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure appropriate safeguards.

What you can ask us to do

Under GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, email us at hello@scalingcrew.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at aki.ee.

Updates and revisions

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. Continued use of this website after any changes constitutes your acceptance of the updated policy.

For questions about this policy, contact us at hello@scalingcrew.com.